ligapelangi Privacy Policy
This page describes what we collect when you use ligapelangi and how we keep that data protected. We operate a sportsbook and live-dealer platform serving users in supported jurisdictions. When you register, deposit, place bets, or withdraw, we collect personal information. We handle this data with encryption, access controls, and regular security audits.
We are transparent about our data practices. We do not sell your information to third parties. We use your data only to operate your account, verify your identity, process payments, and comply with law. This policy explains what we collect, how long we keep it, and what rights you have.
What we collect on ligapelangi
We collect information in three categories: account data, transaction data, and device data.
Account data: When you register on ligapelangi, we collect your email address, phone number, full name, date of birth, and residential address. We also collect identity documents (ID photo, proof of address) during KYC verification. This data is encrypted and stored on secure servers. We use it to verify your identity, prevent fraud, and comply with anti-money-laundering regulations.
Transaction data: We record every deposit, bet, and withdrawal. For deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we store the amount, timestamp, and payment method. For bets, we log the game type, stake, odds, outcome, and settlement time. For withdrawals, we record the amount, destination, and review status. This data is used to settle accounts, detect fraud, and provide you with accurate history.
Device data: We collect your IP address, device type (Android or iOS), browser type, and approximate location (city level, e.g., Jakarta, Surabaya, Bandung, Medan). We use this to detect unauthorized access, optimize mobile performance, and comply with jurisdiction restrictions. We do not track your precise location.
- KYC Verification
- Know Your Customer checks. We collect identity documents to verify you are who you claim and to prevent money laundering.
- Encryption
- We encrypt all data in transit (HTTPS) and at rest on our servers using industry-standard algorithms.
- Data Retention
- We keep account and transaction data for at least seven years to comply with financial regulations.
How we use your data
We use your data to operate ligapelangi. Specifically, we use it to: verify your identity during KYC, process your deposits and withdrawals, settle your bets, detect fraud and unauthorized access, respond to your support requests, and comply with legal obligations. We do not use your data for marketing, profiling, or selling to third parties. We do not share your betting history with other operators or advertisers.
We may share your data with third-party processors who help us operate the platform. These include payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), hosting providers, and compliance consultants. All processors sign data-protection agreements and are bound by the same confidentiality rules we follow.
Your rights and our commitments on ligapelangi
You have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you by contacting our support team. You can update your email, phone, or address in your account settings. You can request deletion of your account and associated data, subject to legal retention requirements (we must keep transaction records for seven years for compliance).
We commit to protecting your data. We use two-factor authentication (2FA) to secure your account. We monitor for unauthorized access and alert you if we detect suspicious activity. We conduct regular security audits and penetration tests. We do not store your password in plain text—we hash it using industry-standard algorithms. If you forget your password, we send a reset link to your registered email.
We use cookies on ligapelangi to remember your login session and preferences. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may limit functionality. We do not use cookies for tracking or advertising.
Contact and changes to this policy
If you have questions about our privacy practices, contact our support team via chat, email, or phone. We respond to data-access requests within 30 days. We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on ligapelangi. Your continued use of the platform after changes means you accept the updated policy.
We take data protection seriously. Your account security, transparent data handling, and compliance with regulations are core to how we operate ligapelangi. If you believe your data has been misused or your account compromised, contact us immediately.